Six phone flows
Answer the phone
for the work you do.
Pick the conversation, write the greeting, and turn the line on. The agent follows that flow, checks the calendar when a time is needed, and transfers when a person should take over.
- Clinic, salon, restaurant, support, intake, or sales
- Try the call in the browser first
- The line stays off until the greeting is saved
-
01
Your greeting.
Callers hear the words you saved, in the voice of that business.
-
02
The flow you picked.
Booking, support, intake, or a sales call. One conversation at a time.
-
03
A person, when needed.
The call transfers to your number. The agent does not invent a handoff.
Choose a flow
Each row is a finished conversation. Open one and the setup uses that path.
- 01 Dental clinic Triage, checkups, booking, and trauma. CallerI chipped a tooth. Is there anything today?
- 02 Salon and spa Services, a stylist, and a date. CallerA cut with Maya, Friday if she’s free.
- 03 Customer support Order tracking, returns, and refunds. CallerWhere is order 1842, and can I return it?
- 04 Lead intake Discovery, budget, scope, and a call with a person. CallerWe need a new site this quarter.
- 05 Restaurant booking Party size, tables, and the host. CallerFour people, Saturday at seven.
- 06 Patient intake Triage, safety screening, and doctor slots. CallerI’ve had a fever since yesterday.
Go live
The same four steps for every flow. Nothing answers the phone until the greeting is saved.
- 01Name the business
The greeting and the hours.
- 02Connect the calendar
For any flow that books a time.
- 03Try a call
Walk the flow from the browser.
- 04Turn the line on
The number people call, and where a transfer goes.
Start with the business name. You can hear the flow before the line is public.
Set up the line